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Awards

Read about important awards received by Transcom
  • Helene Ruda

    Frost & Sullivan recognizes Transcom’s leadership in delivering value to clients

    Frost & Sullivan awarded Transcom the 2017 European Contact Center Outsourcing Customer Value Leadership Award after an evaluation of best practices across multiple business performance categories against key competitors. Transcom’s ability to navigate a shifting digital landscape is recognized, as well as the ability to support clients on their digital journey and helping them manage the shift towards non-voice solutions for customer care. “Transcom has gone through considerable changes as...
  • Alberto Martínez Bernardo

    Transcom Spain awarded at the Platinum Contact Center Awards 2017

    Transcom has once again been recognized with this important prize awarded by the Contact Center Magazine in one of the most prestigious customer care galas in Spain: the Platinum Contact Center Awards. In this year’s event, which was held at the Goya Theater in Madrid, Transcom was awarded in the “Best Customer Experience in Banking” category for the high-quality services provided to one of its main clients. The awards ceremony was attended by more than 300 contact center industry executi...
  • Stefania Melosi

    Transcom Italia wins Customer Relationship Management Award

    Process innovation increases customer satisfaction and improves the operating efficiency of Lastminute.com services Transcom Italia has been assigned the 2016 best Customer Relationship Management award by a panel of experts from the CMMC Club, the association for companies and service providers working in the client relations supply chain. For CMMC, the award is a way to promote businesses that stand out, in a particularly complicated period for the sector, for the excellence of the initiatives...
  • Alberto Martínez Bernardo

    Transcom wins two new awards at the CRC Oro Awards in Spain

    Transcom has been awarded, once again, in one of the most prestigious customer care galas in Spain:  CRC Oro Awards. The company was recognized with the CRC Gold Award for Best Collection Services, for the service provided to one of the first banks in the country and the Special CRC Gold Award for Best Quality Management. We are very happy to have won again. It is the third consecutive year we receive the Best Quality Management Award, which shows the maturity of our Total Quality Management Sy...
  • Alberto Martínez Bernardo

    Transcom Spain awarded at the Platinum Contact Center Award 2016

    Transcom has, once again, been recognized with several prizes granted by the Contact Center Magazine in one of the most prestigious customer care galas in Spain: the Platinum Contact Center Awards.  In this seventh edition, which was held at the Goya Theater in Madrid, Transcom was awarded in the following categories for the quality services it has provided to three of its main clients: •    Best Customer Service in Banking •    Best Customer Service in Media •    Best Customer Experience Strate...
Awards