English

FINANCIAL RESULTS FOR THE FOURTH QUARTER AND FULL YEAR 2002

FINANCIAL RESULTS FOR THE FOURTH QUARTER AND FULL YEAR 2002

Luxembourg, 13th February 2003 - Transcom WorldWide S.A. ('Transcom')
(Stockholmsbörsen: TWWA, TWWB; Nasdaq: TRCMA, TRCMB), Europe's largest
CRM operator by geographical footprint, today announced its financial
results for the fourth quarter and year ended 31 December 2002.

2002 HIGHLIGHTS

* EBITDA up 30% to €19.0 million (€14.6million)
* Pre-Tax Profit more than triples to €5.0 million (€1.4 million)
* Net sales up 6.1% to €228.5 million (€215.3 million)
* Operating cash flow up 50% to €15.4 million
* Closing liquid funds up 32% to €23.2million (€17.6million) despite
acquisitions of €7.1 million
* New contracts signed in fourth quarter worth €15 million in forward
annualized revenues, including Dun & Bradstreet, Olivetti, Citibank
Espana and Cigna Life Assurance


For further information please contact:
Keith Russell, President and CEO +352 27 755 000
Dwayne Taylor, Investor & Press enquiries +44 20 7321 5010


Transcom WorldWide is a rapidly expanding Customer Relationship
Management (CRM) solution provider, with 30 call center operations
employing more than 7,700 people delivering services to 17 countries -
Luxembourg, Sweden, France, Denmark, Germany, Finland, Italy,
Switzerland, Norway, the Netherlands, Spain, Austria, Morocco, Estonia,
Latvia, Lithuania and the UK.

The company provides CRM solutions for companies in a wide range of
industry sectors, including telecommunications and e-commerce, travel &
tourism, retail, financial services and utilities. Transcom offers
clients a broad array of relationship management services, including
inbound and outbound call handling, Interactive Voice Response, Internet
Services, e-mail processing and fax broadcast. Client programs are
tailor-made and range from single applications to complex programs,
which are offered on a country-specific or international basis in up to
38 languages.

Transcom WorldWide S.A.'A' and 'B' shares are listed on the NASDAQ
National Market under the symbols TRCMA and TRCMB and on the
Stockholmsbörsen O-List under the symbols TWWA and TWWB.


------------------------------------------------------------
This information was brought to you by Waymaker http://www.waymaker.net
The following files are available for download:
http://www.waymaker.net/bitonline/2003/02/13/20030213BIT00100/wkr0001.doc The full report
http://www.waymaker.net/bitonline/2003/02/13/20030213BIT00100/wkr0002.pdf The full report