English

NEW AGREEMENT WITH B2 BREDBAND AB

NEW AGREEMENT WITH B2 BREDBAND AB

Transcom WorldWide S.A., the European CRM specialist, today announced
that it has signed an agreement with B2 Bredband AB in Sweden, to
provide Customer Relationship Management services.

B2 Bredband AB is a fast growing broadband provider in the Swedish
business and residential market, offering voice, data and video
communications.

Transcom's initial two-year contract with B2 Bredband AB is for handling
inbound calls relating to all customer care including telephony and
internet support in Sweden. The calls will be managed at Transcom's
facility in Karlskoga.

"We chose Transcom for our requirements because we were impressed by its
focus on quality and its ability to provide sophisticated and cost
efficient solutions," said Peder Ramel CEO of B2 Bredband AB. "We are
expanding rapidly and feel it is better to hand over our customer care
to experts. Our employees in customer care will also be transferred to
Transcom."

Keith Russell, CEO of Transcom WorldWide, commented: "We are delighted
that this leading organization has chosen Transcom as its partner to
manage and develop its customer relationships. This new partnership is
further evidence of the success of our strategy to provide a broad
spectrum of high quality call center services on a local, national and
pan-European basis."

For further information please contact:
Keith Russell, President and CEO +352 27 755 000
Dwayne Taylor, Investor Enquiries +44 20 7321 5010


Transcom WorldWide is a rapidly expanding Customer Relationship
Management (CRM) solution provider, with 34 centers employing more than
7,800 people delivering services to 18 countries - Luxembourg, Sweden,
France, Denmark, Germany, Finland, Italy, Switzerland, Norway, the
Netherlands, Spain, Austria, Morocco, Poland, Estonia, Latvia, Lithuania
and the UK.

The company provides CRM solutions for companies in a wide range of
industry sectors, including telecommunications and e-commerce, travel &
tourism, retail, financial services and utilities. Transcom offers
clients a broad array of relationship management services, including
inbound and outbound call handling, Interactive Voice Response, Internet
Services, e-mail processing and fax broadcast. Client programs are
tailor-made and range from single applications to complex programs,
which are offered on a country-specific or international basis in up to
38 languages.

Transcom WorldWide S.A.'A' and 'B' shares are listed on the
Stockholmsbörsen O-List under the symbols TWWA and TWWB.



This press release contains certain "forward-looking statements" with
respect to our expectations and plans, strategy, management's
objectives, future performance, costs, revenues, earnings and other
trend information. It is important to note that our actual results in
the future could differ materially from those anticipated in forward-
looking statements depending on various important factors.

All forward-looking statements in this press release are based on
information available to us on the date hereof. All written or oral
forward-looking statements attributable to Transcom WorldWide, any
Transcom WorldWide members or persons acting on our behalf are expressly
qualified in their entirety by the factors referred to above. We do not
intend to update these forward-looking statements.


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