Transcom acquires CIS´s debt collection business


Transcom WorldWide S.A., the European CRM specialist, today announced
that it has acquired CIS's debt collection business, from
Industriförvaltnings AB Kinnevik.

Transcom is paying SEK 180 million for CIS's (Credit International
Services AB) debt collection business, of which 25% is to be paid in
Transcom shares and 75% in cash. The number of Transcom shares to be
issued to Kinnevik is to be determined on the basis of the average
transaction price for the Transcom A and B shares between 10th March
2003 and 21st March 2003 inclusive. The cash element is to be paid in
installments with the final payment to be made by 30th September 2003.
The cash will be paid out of Transcom's liquid funds, which stood at
?23.2 million at the end of 2002. The valuation of CIS's debt collection
business was made by two unrelated leading consultancies and their
conclusions were presented to the independent members of the Transcom
Board of Directors.

CIS's debt collection business has operations in the Nordic region and
Germany. CIS shares facilities at several of Transcom's sites, providing
a substantial scope for synergies to be achieved at these sites.
Transcom sees this acquisition as an opportunity to gradually expand
debt collection services, in a cost effective way, throughout Europe,
using Transcom's existing operations and sales force. The CIS debt
collection business had sales of SEK 148 million in 2002 and is forecast
to have an EBIT in the range of SEK 25 million to SEK 30 million in

Keith Russell, CEO of Transcom WorldWide, commented: "This is a
significant development for Transcom as we will benefit from the
integration of this higher margin business and the substantial
opportunities to offer both existing and new clients a deeper and wider
range of CRM services. This will further strengthen our competitive
position across Europe by adding, with debt collection services, a new
and related dimension to the Transcom outsourcing proposition. This we
know will be important to clients. The CIS debt collection acquisition
re-enforces the positive steps we are taking to position Transcom as the
largest and most profitable CRM business in all its operating

For further information please contact:
Keith Russell, President and CEO +352 27 755 000
Dwayne Taylor, Investor and Press relations +44 207 321 5010

Transcom WorldWide is a rapidly expanding Customer Relationship
Management (CRM) solution provider, with 30 call center operations
employing more than 7,700 people delivering services to 17 countries -
Luxembourg, Sweden, France, Denmark, Germany, Finland, Italy,
Switzerland, Norway, the Netherlands, Spain, Austria, Morocco, Estonia,
Latvia, Lithuania and the UK.

The company provides CRM solutions for companies in a wide range of
industry sectors, including telecommunications and e-commerce, travel &
tourism, retail, financial services and utilities. Transcom offers
clients a broad array of relationship management services, including
inbound and outbound call handling, Interactive Voice Response, Internet
Services, e-mail processing and fax broadcast. Client programs are
tailor-made and range from single applications to complex programs,
which are offered on a country-specific or international basis in up to
38 languages.

Transcom WorldWide S.A.'A' and 'B' shares are listed on the NASDAQ
National Market under the symbols TRCMA and TRCMB and on the
Stockholmsbörsen O-List under the symbols TWWA and TWWB.

This press release contains certain "forward-looking statements" with
respect to our expectations and plans, strategy, management's
objectives, future performance, costs, revenues, earnings and other
trend information. It is important to note that our actual results in
the future could differ materially from those anticipated in forward-
looking statements depending on various important factors. Please refer
to the documents we have filed with the U.S. Securities and Exchange
Commission under the U.S. Securities Exchange Act of 1934, as amended,
including our most recent annual report on Form 20-F, for a discussion
of certain of these factors.

All forward-looking statements in this press release are based on
information available to us on the date hereof. All written or oral
forward-looking statements attributable to Transcom WorldWide, any
Transcom WorldWide members or persons acting on our behalf are expressly
qualified in their entirety by the factors referred to above. We do not
intend to update these forward-looking statements.

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