Transcom appoints head of Debt Collection business


Transcom WorldWide S.A., the European CRM specialist, today announced
the appointment of Julio Prado as General Manager of Transcom's Debt
Collection business. Mr Prado is responsible for all of Transcom's Debt
Collection operations and for the international business development of
the group's Debt Collection activities across all country markets.

Keith Russell, CEO of Transcom WorldWide, commented: "We continue to
strengthen the executive management team's international focus, and are
pleased to have identified another key player from the industry to join
the team. Julio comes to Transcom with a strong reputation and extensive
experience in the Collection industry".

Mr Prado has previously held senior positions including CEO and Board
Director of Intrum Justitia Iberica S.A., the Spanish operation of the
European leader in Credit Management Services. His most recent role at
Link Financial Limited UK, a Debt Purchase company, included the
establishment and development of Link Financial's business in Spain. He
holds a Masters degree in Law from the London School of Economics.

For further information please contact:
Keith Russell, President and CEO +352 27 755 000
Dwayne Taylor, Investor & Press Enquiries +44 20 7321 5010

Transcom WorldWide is a rapidly expanding Customer Relationship
Management (CRM) solution provider, with 34 centers employing more than
7,800 people delivering services to 18 countries - Luxembourg, Sweden,
France, Denmark, Germany, Finland, Italy, Switzerland, Norway, the
Netherlands, Spain, Austria, Morocco, Poland, Estonia, Latvia, Lithuania
and the UK.

The company provides CRM solutions for companies in a wide range of
industry sectors, including telecommunications and e-commerce, travel &
tourism, retail, financial services and utilities. Transcom offers
clients a broad array of relationship management services, including
inbound and outbound call handling, Interactive Voice Response, Internet
Services, e-mail processing and fax broadcast. Client programs are
tailor-made and range from single applications to complex programs,
which are offered on a country-specific or international basis in up to
38 languages.

Transcom WorldWide S.A.'A' and 'B' shares are listed on the
Stockholmsbörsen O-List under the symbols TWWA and TWWB.

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