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TRANSCOM REPORTS REVENUES UP 20% TO EUR 106.7 MILLION WITH PROFIT BEFORE TAX UP 26%* TO EUR 7.8m


TRANSCOM REPORTS REVENUES UP 20% TO EUR 106.7 MILLION WITH PROFIT BEFORE TAX UP 26%* TO EUR 7.8m

Luxembourg, 20 April 2005 - Transcom WorldWide S.A. (‘Transcom’) (Stockholmsbörsen: TWWA, TWWB), Europe’s largest CRM operator by geographical footprint, today announced its financial results for the first quarter ended March 31, 2005.

FIRST QUARTER 2005 HIGHLIGHTS

- Net sales up 20% to €106.7m (€88.7m)
- Profit before tax up 26%* to €7.8m (€6.2m*)
- Net income increases 24%* to €5.7m (€4.6m*)
- EPS before dilution increases to €0.08 (€0.06*)
- External sales up over 19% in Q1 2005 to €25.9m
- Cash flow from operating activities up 24% to €8.3m

* Excluding goodwill charge in 2004 for comparison

For additional information, please see attached release.

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For further information please contact:

Keith Russell, President and CEO
+352 27 755 000

Alex Dee, Investor & Press enquiries
+44 20 7321 5010

Transcom WorldWide is a rapidly expanding Customer Relationship Management (CRM) solution provider, with 41 service centres employing more than 10,600 people delivering services to 23 countries - Luxembourg, Sweden, France, Denmark, Germany, Finland, Italy, Switzerland, Belgium, Hungary, Norway, the Netherlands, Spain, Austria, Morocco, Poland, Portugal, Estonia, Latvia, Lithuania. Serbia and the UK.

The company provides CRM solutions for companies in a wide range of industry sectors, including telecommunications and e-commerce, travel & tourism, retail, financial services and utilities. Transcom offers clients a broad array of relationship management services, including inbound communication; telemarketing and outbound; Administrative Tasks; Web servicing; CRM Consultancy Service; Contract Automation; Credit Management Service; and Legal Services. Client programs are tailor-made and range from single applications to complex programs, which are offered on a country-specific or international basis in up to 38 languages.

Transcom WorldWide S.A. ‘A’ and ‘B’ shares are listed on the Stockholmsbörsen O-List under the symbols TWWA and TWWB.

This press release contains certain “forward-looking statements” with respect to our expectations and plans, strategy, management’s objectives, future performance, costs, revenues, earnings and other trend information. It is important to note that our actual results in the future could differ materially from those anticipated in forward-looking statements depending on various important factors.

All forward-looking statements in this press release are based on information available to us on the date hereof. All written or oral forward-looking statements attributable to Transcom WorldWide, any Transcom WorldWide members or persons acting on our behalf are expressly qualified in their entirety by the factors referred to above. We do not intend to update these forward-looking statements.

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