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TRANSCOM ACQUIRES ASSETS OF FRENCH CONTACT CENTRE


TRANSCOM ACQUIRES ASSETS OF FRENCH CONTACT CENTRE

Transcom WorldWide S.A., the European CRM and debt collections specialist, today announced that it has acquired the assets of Satel Services SA, a contact centre based in Montluçon, France, for a total consideration of €137,000.

The contact centre currently employs 100 people, all of whom will be transferred to Transcom. In anticipation of strong growth from its French clients, particularly the upcoming launch of Tele2’s ULL (unconditional local loop) services in France, Transcom intends to rapidly grow the capacity of the site to 200 people by the end of the year and to over 400 people by the close of 2007. Transcom previously subcontracted work to the Montluçon facility.

Keith Russell, President & CEO of Transcom, commented: “We have enjoyed a successful partnership with Satel Services over the past few years and are very pleased to be taking the operations in-house. The asset transfer will provide Transcom with the resources to successfully meet the demands of our clients’ growth and also strengthen our proposition to potential customers in the region.”

For further information please visit www.transcom.com or contact:

Keith Russell, President & CEO
+352 27 755 000

Noah Schwartz, Investor & Media Enquiries
+44 20 7321 5032

About Transcom
Transcom WorldWide S.A. is a rapidly expanding Customer Relationship Management (CRM) solution provider, with 48 service centres employing more than 11,700 people delivering services to 28 countries – Austria, Belgium, Chile, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, the Czech Republic, the Netherlands, Serbia, the UK, the USA and Tunisia.

The company provides CRM solutions for companies in a wide range of industry sectors, including telecommunications and e-commerce, travel & tourism, retail, financial services and utilities. Transcom offers clients a broad array of relationship management services, including inbound communication; telemarketing and outbound; Administrative Tasks; Web servicing; CRM Consultancy Service; Contract Automation; Credit Management Service; Legal Services; and Interpretation Services. Client programs are tailor-made and range from single applications to complex programmes, which are offered on a country-specific or international basis in up to 33 languages.

Transcom WorldWide S.A. ‘A’ and ‘B’ shares are listed on the Stockholmsbörsen O-List under the symbols TWWA and TWWB.
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