Luxembourg, 6 February 2012 – Transcom’s contact centers in Iloilo and Bacolod have been reopened following a 6.8-magnitude earthquake which struck the central Philippines on Monday 6 February. Both sites were evacuated for the better part of the day until the structural integrity of the buildings could be confirmed. A business continuity plan was immediately implemented to minimize the effect on client service. It has been established that the buildings and systems are in full working order, and operations at both sites have resumed. We are still in the process of contacting all our people to ensure that they and their families are safe. So far, all employees are reported to be unharmed.
# # #
For further information, please contact:
Johan Eriksson, President and CEO +46 70 776 80 22
Aïssa Azzouzi, CFO +352 27 755 021
Stefan Pettersson, Head of Investor Relations +46 70 776 80 88