About us - Transcom
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About us

Transcom Portugal was founded in 2003 and since then it has being offering a wide range of customer´s lifecycle management services for all sectors.

Currently, Transcom has two sites in Portugal (Riberao and Lisbon), with more than 300 seats, lending multilingual services both onshore and nearshore for European customers.

The experience of recent years in Portugal covers all sectors, providing solutions to national and international clients and performing inbound, outbound and back office services in customer acquisition campaigns, products and services sales, collections, customer attention, etc.

Transcom’s portfolio of clients in Portugal includes:

Financial Services

For over 8 years, Transcom offers telesales services to an important multinational bank entity. It also has other clients in the financial and insurance sector for which primarily offer telesales campaigns and back office services. 

Utilities

In this sector, Transcom performs services for one of the main Spanish energy companies and for a leading Portuguese company. In the first case, it lends telesales services and back office and for the second one, it offers customer care services.

Retail

Transcom manages the multilingual technical support for one of Europe's leading manufacturers of home appliances; moreover it performs customer service for one of the largest retail company in Portugal.

Find out more about Transcom’s clients and services.