Transcom Netherlands Awarded Recertification to the COPC Standard
Transcom Netherlands has achieved the prestigious COPC certification for the second year in a row. The COPC standard is an internationally applied control model aimed at handling customer...
Transcom Norway wins the prestigious prize “Best customer experience” for the 10th time
This was the 11th edition of “Call Center Days”, the largest conference for the customer service industry in Northern Europe. For 10th year in a row, Transcom Norway won the prize “Best ...
Transcom Italia wins Customer Relationship Management Award
Process innovation increases customer satisfaction and improves the operating efficiency of Lastminute.com services
Transcom Netherlands wins Dutch Customer Contact Week for the 2nd year
For the second year in a row Transcom Netherlands has won the jury award of the Dutch Customer Contact Week (Nationale Klantcontactweek). The jury of the Nationale Klantcontactweek, which...