03 May 2024

Where do I start with AI? - travel and hospitality use cases

Where do I start with AI?

The potential of AI to revolutionize customer service and elevate the traveler experience is undeniable. Many travel and hospitality companies have grasped the strategic benefits of AI and are ready to embark on this transformative journey. However, the path from understanding to implementation can be complex. To bridge that gap, a clear and practical beginner's guide is essential. This guide should provide actionable use cases demonstrating how AI can be integrated at every traveler touchpoint. Crucially, it should also illuminate how these AI applications can simultaneously enhance the traveler experience and contribute to a lower total cost of ownership for travel and hospitality companies.

By following our introduction guide to AI, airlines, hotel chains, mobility companies, travel agencies and OTAs can gain a competitive edge. They can streamline operations, personalize traveler experiences, and make data-driven decisions to optimize their offerings. In today's travel landscape, this can translate to increased bookings, higher traveler satisfaction, and a more sustainable business model

Read more in the guide.