Behind the brilliance
of AI in CX.

CX fit for the fastest growing brands.

Why do the most ambitious brands on earth trust us to take care of their customers? It’s simple. We’re relentlessly committed. To serving customers better. To driving client success. And to making brilliant things happen for each and every brand we get behind.
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Behind the brilliance of next gen CX.

Transcom clients have some of the most demanding digital agendas on earth. They know good when they see it. Especially when our digital innovations and smart solutions keep driving their brands forward, customer satisfaction up, and operating costs down.

Meet our digital solutions

Get behind the brilliance.

It’s pretty amazing being a part of Transcom. The world’s biggest brands have picked us to take care of their customers, and the experiences we deliver bring them to life. That’s no small responsibility. But it all starts with you, and your talent. Join our team, and you'll soon see - there’s no limit to how far you can go!

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Startup to scaleup and beyond.

Back in 2018 Awesome CX joined the Transcom Group. Together, we support more than 200 fast growing market disruptors in the e-commerce, tech, and internet space. However fast your business grows, you won’t outgrow us. Pivot as wildly as you want. Expand as rapidly as we know you will. We’ve got you. Whatever happens.

Meet the solution

Already ready.

Planning world domination? Perfect. Your Transcom team already stretches across the globe.





If they say it can’t be done, talk to us instead.

A brilliant e-commerce company: "Transcom transformed our customer service"

+33% CSAT improvement

within the first 2 months of partnership

-33% AHT

8 weeks after integrating customer service and e-commerce processes into a SaaS platform to provide better visibility and reporting

+25% productivity per hour

after launching a BI solution to provide real-time insights and enable data-based enhancements and development
Read the story
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Calzedonia Group
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Some of the brilliant brands we're behind.


Start something brilliant.

What could happen with Transcom behind your brand? Find out. Get in touch today.
Contact us