Awards and recognitions.
Frost & Sullivan 2026
Asia-Pacific Customer Experience Management Technology Innovation Leadership Award
Frost & Sullivan 2026
North American Customer Experience Management Technology Innovation Leadership Award
QKS (Quadrant Knowledge Solutions) 2025
We were named Top 3 for Service Excellence for CCOS by Quadrant Knowledge Solutions.
NelsonHall NEAT 2025
We were named a CX Services Transformation Leader in NelsonHall's 2025 NEAT report.
Everest Group 2025
We were named Star Performer in the Everest Peak Matrix for Customer Experience Management Services.
ISG Provider Lens 2025
We were named a global leader in Intelligent CX (AI & Analytics) by ISG Provider Lens.
ISG Provider Lens 2025
We were named a global leader in Digital Operations by ISG Provider Lens.
ISG Provider Lens 2025
We were named a global leader in Intelligent Agent Experience by ISG Provider Lens.
Great Place To Work® (India)
Transcom has successfully completed the assessment conducted by Great Place To Work®, India, and is certified as a great workplace.
Career Company 2026 (Sweden)
Transcom is named Career Company 2026 for its strong position as an employer in a constantly evolving industry.
Avature Awards 2025
We were named the Winner of the Biggest Business Impact Award at the 2025 Avature Awards.
European Contact Centre & Customer Service Awards 2025
We won Gold for Best Customer Service into Europe with TUI in ECCCSA 2025
European Contact Centre & Customer Service Awards 2025
We won Silver for Best Retail Customer Service into Europe with Samsung Nordics in ECCCSA 2025
European Contact Centre & Customer Service Awards 2025
We won Bronze for Best Supporting Team in ECCCSA 2025
Polish PMO Award 2025
A Distinction in the PMO Development and Improvement category at the Polish PMO Award 2025, organized by the International Project Management Association Poland
Customer Relations Excellence Awards (Spain) 2025
Best BPO in Telephone services 2025
Customer Relations Excellence Awards (Spain) 2025
Best BPO in Inbound Commercial services 2025
Customer Relations Excellence Awards (Spain) 2025
Best BPO in 2025
Transcom Canada: 2025 Best Place to Work for Disability Inclusion
Transcom Canada named Best Place to Work for Disability Inclusion.
Platinum Customer Experience Awards (Spain) 2025
Best Customer Experience in TMT industry 2025
ISG (Information Service Group) 2024
We were named a global leader in Digital Operations by ISG Provider Lens.
ISG (Information Service Group) 2024
We were named a global leader in Intelligent Agent Experience by ISG Provider Lens.
ISG (Information Service Group) 2024
We were named a global leader in Intelligent CX (AI & Analytics) by ISG Provider Lens.
FlexJobs' Top 100 Remote Work
We secured a spot in the Top 10 on FlexJobs annual list of the Top 100 Companies to Watch for Remote Jobs
SZ Institut Top Digital Company 2024/2025
SZ Institut Top Digital Company 2024/2025 in cooperation with Statista
Customer Relations Excellence Awards (Spain)
Best BPO in Telephone services 2024
Frost & Sullivan
Asia-Pacific Customer Experience Management Competitive Strategy Leadership Award
Frost & Sullivan
North American Customer Experience Management Competitive Strategy Leadership Award
Pro Tiger Award (Poland)
Best CX Provider 2024 (Winner)
Best Contact Center 2024
Platinum Customer Experience Awards (Spain)
FlexJobs' Top 100 Remote Work
We secured a spot in the Top 10 on FlexJobs annual list of the Top 100 Companies to Watch for Remote Jobs
Top Employer Spain
We are certified as Top Employer in Spain 2023
Platinum Contact Center Awards (Spain)
Best Client Experience in B2B in 2023
Platinum Contact Center Awards (Spain)
Best Client Experience in Professional Services in 2023
Best Innovation in Customer Service
We've received an award for Best Innovation in Customer Service for our real-time automated translation success stories with TUI and Nextory.
Everest Group
We were named Star Performer in the Everest Peak Matrix for Customer Experience Management Services.
ISG (Information Service Group)
We were named a global leader in Work From Home Services by ISG Provider Lens.
ISG (Information Service Group)
We were named a global leader in Digital CX Operations by ISG Provider Lens.
QKS (Quadrant Knowledge Solutions)
We were named Contact center outsourcing services leader for technology and service excellence by Quadrant Knowledge Solutions.
What's next?
What's next?
Now that we've done our fair share of bragging, let us also show you what we can do. Contact us to start our mutual journey to many more awards.