
people management
remote work
work at home
Award
flexjobs
teamwork
culture
people management
remote work
work at home
Award
flexjobs
teamwork
culture
Published on Mon Jan 19 2026
Updated on Wed Jan 21 2026
1 minute read
For the eighth consecutive year, Transcom has been recognized among FlexJobs’ Top Companies to Watch for Remote Work, ranking #4 in 2026. This honor reflects how we continue to lead in the BPO industry, leveraging flexible work to access diverse talent, scale rapidly across geographies, strengthen operational resilience, and support underserved communities. By integrating remote work into our delivery model alongside brick-and-mortar, nearshore, and offshore operations, we provide tailored solutions that meet any client need while unlocking the full potential of our workforce.
Long before remote work became mainstream, we recognized its potential to strengthen both our workforce and our client delivery. Being recognized for the eighth consecutive year and standing out among our industry peers reflects how we intentionally combine remote, onsite, hybrid, and nearshore models to tailor solutions for our clients. This approach delivers the scalability, agility, and continuity they rely on, while creating meaningful flexibility that can be transformative for employees across a variety of roles and life circumstances.
As a company that is diverse by nature and inclusive by choice, we take pride in knowing that our flexible work opportunities make a meaningful difference. As a Military Spouse Employment Partnership (MSEP) partner, we offer remote, portable opportunities that allow military spouses to sustain careers while supporting their families wherever service takes them. We are also honored to be recognized as a Best Place to Work for Disability Inclusion in Canada by DisabilityIN, underscoring our commitment to creating workplaces where all employees can contribute their skills at the highest level.
We believe work-life balance fuels innovation, collaboration, and strategic solutions that produce impactful outcomes for our clients, employees, and communities. We are proud to help shape the future of work and look forward to what lies ahead.

Created at Thu Apr 02 2026
3 min read
AI is accelerating faster than enterprise operating models were designed to handle. In every organization, transformation is underway. Roadmaps are expanding, budgets are shifting, and expectations from boards and customers are rising. But acceleration without structure creates volatility - and customer experience is no exception to the rule. While technology introduces possibility, leadership determines whether that possibility becomes measurable value or a mere disruption.
Navigating this ten

Created at Wed Apr 01 2026
6 min read
Development is no longer the hardest part of the gaming industry. After decades spent perfecting the art of building worlds, even challenger studios now have access to powerful engines, efficient collaboration pipelines, and global development teams that can consistently ship high-quality titles.
The greatest challenge gaming companies confront today - the one that separates noobs from pros? It’s all about what happens after launch: the moment players show up. That’s when the game changes, bec

Created at Fri Mar 27 2026
5 min read
Leaders’ most valuable insights don’t come from their titles. They come from lessons learnt along real professional journeys. That’s the wisdom behind our Leading Voices series charting the careers and challenges of the real pioneers behind the future of customer experience. And there couldn’t be a richer example than the story of Julie ‘Jam’ Barton. With more than 16 years of experience across both client and BPO environments, she now leads global training and communications for member servic