
people management,
remote work,
work at home,
Award,
flexjobs,
teamwork,
culture,
Published on Mon Jan 19 2026
Updated on Wed Jan 21 2026
1 minute read
For the eighth consecutive year, Transcom has been recognized among FlexJobs’ Top Companies to Watch for Remote Work, ranking #4 in 2026. This honor reflects how we continue to lead in the BPO industry, leveraging flexible work to access diverse talent, scale rapidly across geographies, strengthen operational resilience, and support underserved communities. By integrating remote work into our delivery model alongside brick-and-mortar, nearshore, and offshore operations, we provide tailored solutions that meet any client need while unlocking the full potential of our workforce.
Long before remote work became mainstream, we recognized its potential to strengthen both our workforce and our client delivery. Being recognized for the eighth consecutive year and standing out among our industry peers reflects how we intentionally combine remote, onsite, hybrid, and nearshore models to tailor solutions for our clients. This approach delivers the scalability, agility, and continuity they rely on, while creating meaningful flexibility that can be transformative for employees across a variety of roles and life circumstances.
As a company that is diverse by nature and inclusive by choice, we take pride in knowing that our flexible work opportunities make a meaningful difference. As a Military Spouse Employment Partnership (MSEP) partner, we offer remote, portable opportunities that allow military spouses to sustain careers while supporting their families wherever service takes them. We are also honored to be recognized as a Best Place to Work for Disability Inclusion in Canada by DisabilityIN, underscoring our commitment to creating workplaces where all employees can contribute their skills at the highest level.
We believe work-life balance fuels innovation, collaboration, and strategic solutions that produce impactful outcomes for our clients, employees, and communities. We are proud to help shape the future of work and look forward to what lies ahead.

Created at Tue May 19 2026
5 min read
While the world buzzes about the transformative power of artificial intelligence, a closer look reveals diverging paths in its adoption. The US is a research powerhouse, home to the generative AI breakthroughs. However, a different narrative is unfolding elsewhere, particularly in how these advancements are being integrated into the broader economy. Innovation doesn’t follow a single path. How AI evolves - and how we choose to integrate it - will shape industries, communities, and opportunities

Created at Thu May 14 2026
3 min read
A few days ago, industry leaders gathered in Milan at the Excelsior Hotel Gallia for the Task Force Italia AI, Cybersecurity & Digital Transformation National Day. As the CEO of Transcom Italia, I had the privilege of chairing the roundtable: "Customer experience and AI: new tools for organizational culture and business growth". The dialogue, spanning across diverse s

Created at Wed May 13 2026
5 min read
Who can the world’s most ambitious brands trust for tech-enhanced CX that delivers? Separating trend-followers from those forging impactful solutions, Frost & Sullivan identified Transcom as a 2026 Technology Innovation Leader in both North America and Asia-Pacific. This recognition reflects a shift in how AI is evaluated in CX. It’s no longer about pure capability - it’s about ensuring that tools enhance real operations to boost efficiency and loyalty alike.
This makes all the