The launch of Transcom Pune: our new Customer Service Hub in India...
Published on Thu May 15 2025
Updated on Fri Aug 08 2025
7 minute read
We’re excited to keep growing in 2025 with the launch of Trancom’s new site in Pune. This expansion is a milestone for us, as the latest business venture brings our vision of transforming customer service to life. A location with many clear benefits, an outstanding talent base, and innovative technology allows this state-of-the-art center to set new standards for delivering premium customer support.
So, why Pune?
In the past, Pune (then-Poona) served as the center of the Maratha Empire under Peshwas and today, this location has transformed into a modern Indian city with dynamic growth. People who have visited Bangalore and Mumbai can easily recognize the hectic life of big metropolitan areas. Pune offers a laid-back vibe, making it perfect for professionals looking to build a career while enjoying a balanced lifestyle. The city's moderate weather means you can step out for lunch without breaking a sweat. Plus, with incredible surroundings, your weekends can be just as exciting—one day exploring hill stations like Lonavala and Khandala, and the next, diving into history at sites like Shaniwar Wada and Aga Khan Palace.
Where talent meets opportunity.
People have honored Pune with the title "Oxford of the East" because of its academic community and prestigious educational institutions, and the roads lead countless bright students each year to this educational hub. But, here’s the thing about Pune; it isn’t just full of bright minds because of its universities, it is a magnet for talent because it offers a great quality of life, budget-friendly housing, and all the perks of a metro city without the extreme hustle and bustle.
Besides, it’s not just the talent that makes Pune notable, though - the city is super well-connected. You’ve got easy access to top-tier office spaces and smooth transportation options, and the fact that you’re just one hop away from Mumbai, the financial capital of India, means there’s a lot of room to grow. The city provides numerous industries spanning from tech to education to automotive services and more so people can find plenty of employment opportunities. And with companies like ours setting up centers here, it’s becoming a major player in India’s tech and business scene. It’s a great spot that successfully attracts not just top talents locally but also professionals from around the country and the world who want to be a part of a growing, dynamic space.
Diverse-city vibes.
The city's diversity stands out as a key reason for being an amazing environment to conduct business alongside working here. People from all walks of life call this city home, and that cultural mix creates an energetic, collaborative environment to serve professionals who wish to expand their careers alongside a fulfilling life experience here. It’s the kind of place where ideas flow freely, and innovation is a natural byproduct of people coming together from all over.
Our commitment to turn Vision into a Reality.
We’re all about turning big ideas into real-world results. We continuously aim to create an ecosystem that encourages innovation, business growth, and an inspired environment for our exceptional service delivery. Our new site is set up to capture all sorts of business affairs for constantly evolving customer service. Pune's expanding technological prowess and our company's commitment as a new player make this location the perfect foundation for the ensuing customer service experience. We have been able to create the customer service hub of the future by locating ourselves where the talent of the future resides, having the ability to move at supersonic speed, and allowing our service platform to innovate effortlessly. We at Transcom, are extremely excited for the future and what is to come down the line
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Created at Thu Apr 02 2026
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