
ACES Awards,
Published on Thu May 15 2025
Updated on Fri Aug 08 2025
1 minute read
Transcom Worldwide Philippines, Inc. was recognized for industry leadership and sustainability in the Asia Corporate Excellence & Sustainability (ACES) Awards which was held virtually on November 10, 2020. Transcom received the award for Asia’s Most Influential Companies as well as for Top Workplaces in Asia.
ASIA'S MOST INFLUENTIAL COMPANIES The award honors resilient and forward thinking companies in Asia with strong influence over people, resources, and global interactions. Nominees are selected based on strength in revenue, profitability, total employees, innovativeness, brand influence in the marketplace, and adherence to corporate sustainability principles. TOP WORKPLACES IN ASIA The award is presented to companies that take on a people-centric approach and demonstrate strong commitment towards employee empowerment and enrichment. The winning companies show advocacy for investment in people, recognition and retention, improving employee’s job satisfaction, practices fair communication, and promote work life balance. The awarded companies fare low attrition rate, house a great pool of talents, and have a practice of knowledge sharing among employees and stakeholders.  Since its inauguration in 2014, the ACES Awards has grown to become one of the most sought after accolades in Asia, a fact substantiated by the exclusive list of winners, which includes some of Asia’s most renowned business leaders, corporations and brands. ACES brings Asia’s business aspirations and success stories to the world stage through knowledge sharing and recognition. With a strong third-party endorsement of trustworthiness and excellence, the ACES Awards help winners accelerate the growth of revenue and profits while showcasing the good reputation that visionary leaders have built over the years. 

Created at Thu May 14 2026
3 min read
A few days ago, industry leaders gathered in Milan at the Excelsior Hotel Gallia for the Task Force Italia AI, Cybersecurity & Digital Transformation National Day. As the CEO of Transcom Italia, I had the privilege of chairing the roundtable: "Customer experience and AI: new tools for organizational culture and business growth". The dialogue, spanning across diverse s

Created at Wed May 13 2026
5 min read
Who can the world’s most ambitious brands trust for tech-enhanced CX that delivers? Separating trend-followers from those forging impactful solutions, Frost & Sullivan identified Transcom as a 2026 Technology Innovation Leader in both North America and Asia-Pacific. This recognition reflects a shift in how AI is evaluated in CX. It’s no longer about pure capability - it’s about ensuring that tools enhance real operations to boost efficiency and loyalty alike.
This makes all the

Created at Thu May 07 2026
3 min read
Everyone involved in customer experience (CX) design, or any other form of business process outsourcing (BPO), has seen their business transformed in the past couple of years. Artificial Intelligence (AI) has created a wave of new possibilities for augmentation and productivity - every business has changed. This period of AI experimentation, and especially everything learned in 2025, has created a new starting point for 2026.
This new year will see optimization and a real strategic balance