
top 100,
flexjobs,
Published on Thu May 15 2025
Updated on Thu Jul 10 2025
2 minute read
Transcom ranks #12 among companies hiring remote workers Transcom is proud to be recognized, for the fourth consecutive year, on FlexJobs’ annual list of their Top 100 Companies to Watch for Remote Jobs. For 2022, Transcom landed at #12 on the list, which is based on an analysis of approximately 57,000 companies and their remote job posting history in the FlexJobs database between January 1, 2021 and December 31, 2021. “We feel honored to again be recognized among the top employers offering remote work on FlexJobs’ 2022 Top 100 list. Our 16+ years of experience operating in the remote workspace has given us an exciting vantage point to see remote work develop and become increasingly valuable from both business and employee satisfaction perspectives. This model contributes to strong retention rates and high performance. It also allows us to grow our team with the most talented individuals without being bound by geographical restrictions while also providing underserved communities with new employment opportunities,” said Carolyn Lewandowski, Director of Talent Acquisition for Transcom North America. Carolyn adds, “As the pandemic has increased the global necessity for this type of business model, Transcom has had the opportunity to showcase our experience and ability to quickly and seamlessly provide high-quality business solutions that produce exceptional results and satisfaction for our clients and their customers. We feel fortunate to continue to see unparalleled growth in 2022 and the opportunity to be behind the brilliance of the most ambitious brands on earth. We look forward to an exciting new year!”

Created at Mon Aug 10 2026
10 min read
Cutting costs by 40% to 70%, achieving 24/7 service coverage, and accessing a vast global talent pool of skilled workers are just a few reasons why offshore business process outsourcing (BPO) could be your company’s next competitive advantage. Strategic benefits ranging from enterprise-grade tech to airtight security - all financed flexibility without steep upfront investments - are driving businesses of every scale to delegate more non-core functions to overseas providers. But doing

Created at Fri Aug 07 2026
4 min read
The majority of companies - across all industries and all geographic regions - handle their customer service processes internally. It is hard to get specific data on a percentage split between in-house customer service and outsourcing this to a partner because it varies from region to region and industry. However, analyst estimates vary from approximately half to three-quarters of all companies handling all customer experience (CX) processes internally. So there are a lot of companies out there

Created at Tue Jul 28 2026
4 min read
It happens every peak season. A customer fills their basket, makes it all the way to checkout, and then vanishes. Maybe they’re afraid their order would arrive in the middle of their getaway. Maybe the page just takes a little too long to load. Whatever the reason, they close the tab on your brand. Some tell themselves they'll come back later. Most never do. For retailers, those moments are easy to dismiss because they happen one customer at a time. But during peak periods, they happen thousands