
Philippines,
donation,
Published on Thu May 15 2025
Updated on Fri Aug 08 2025
3 minute read
Connected Women co-founder Ruth Yu-Owen (leftmost) signs an agreement acknowledging Transcom Worldwide Philippines’ donation of 20 desktop computers, handed over by Transcom SVP Caroline Co (rightmost) and H.E. Harald Fries, Ambassador of Sweden to the Philippines With the goal of providing more Filipino women with access to job opportunities and technology, Transcom Worldwide Philippines, Inc. donated 20 desktop computers to Connected Women on May 12, 2021.
The computer sets were officially received by Ruth Yu-Owen, co-founder of Connected Women, in a turnover ceremony held in Transcom ROHQ. The program was spearheaded by H.E. Harald Fries, Ambassador of Sweden to the Philippines, and Caroline Co, Transcom Senior Vice President and People Officer for the Global English Region. “When we give jobs to women, we give them dignity. I appreciate that Transcom actually thought of us and the 75,000 women in our community,” said Ruth Yu-Owen. “We would like to thank Transcom and the Swedish Embassy for making this happen. I think this is very momentous. For us, it’s a symbol. It’s a symbol of hope.” Connected Women is a social impact tech startup, which offers technology skills development and remote work opportunities to women. They provide affordable talent for businesses globally while creating an impact for Filipino women and their families. Amidst the current pandemic situation in the Philippines, Swedish Ambassador Harald Fries likewise reiterated the importance of imparting the Swedish core value of social responsibility in our country. “As Ambassador of Sweden, I am proud of Transcom. You’re one of the leaders of Philippine BPO business and you provide employment to thousands of Filipinos, “ he added. “You bring to the Philippines Swedish core values regarding social responsibility: sustainability, gender equality, no discrimination, [and] decent work conditions.” As a Swedish-owned corporation engaged in global customer experience, Transcom has always been supportive of the Embassy's activities. On behalf of Transcom CEO Mark Lyndsell, Caroline Co likewise expressed her gratitude to Connected Women and the Embassy for providing an opportunity to inspire and empower women through personal and professional development. “Transcom commits itself to promoting diversity, inclusion, belonging and equality in the workplace,” she added. “We look forward to our continued partnership in your future endeavors.”

Created at Tue May 19 2026
5 min read
While the world buzzes about the transformative power of artificial intelligence, a closer look reveals diverging paths in its adoption. The US is a research powerhouse, home to the generative AI breakthroughs. However, a different narrative is unfolding elsewhere, particularly in how these advancements are being integrated into the broader economy. Innovation doesn’t follow a single path. How AI evolves - and how we choose to integrate it - will shape industries, communities, and opportunities

Created at Thu May 14 2026
3 min read
A few days ago, industry leaders gathered in Milan at the Excelsior Hotel Gallia for the Task Force Italia AI, Cybersecurity & Digital Transformation National Day. As the CEO of Transcom Italia, I had the privilege of chairing the roundtable: "Customer experience and AI: new tools for organizational culture and business growth". The dialogue, spanning across diverse s

Created at Wed May 13 2026
5 min read
Who can the world’s most ambitious brands trust for tech-enhanced CX that delivers? Separating trend-followers from those forging impactful solutions, Frost & Sullivan identified Transcom as a 2026 Technology Innovation Leader in both North America and Asia-Pacific. This recognition reflects a shift in how AI is evaluated in CX. It’s no longer about pure capability - it’s about ensuring that tools enhance real operations to boost efficiency and loyalty alike.
This makes all the