
top 100,
remote work,
Published on Thu May 15 2025
Updated on Fri Aug 08 2025
2 minute read
Transcom has again secured a spot in the Top 10 on FlexJobs annual list of the Top 100 Companies to Watch for Remote Jobs. This recognition is based on an analysis of approximately 60,000 companies and showcases another reason why Transcom is the brilliance behind the best-loved brands. “Our adaptability, willingness to innovate, and resilience to the evolving work landscape has propelled Transcom to the forefront of remote-friendly employers," said Carolyn Lewandowski, our Senior Director of Talent Acquisition for Transcom North America. This year, we proudly hold a Top 10 position on the list. This achievement marks our sixth consecutive year in the Top 20. So, what sets us apart? Transcom's history speaks volumes about our ability to break through geographical barriers and consistently deliver outstanding results for our clients and employees. We have provided remote work options for 18 years in North America with a proven track record of high performance and satisfaction for our clients, their customers, and our dedicated workforce. Our commitment to remote work aligns seamlessly with our broader approach of providing flexible business solutions to meet the diverse needs of our clients. Through a combination of onshore, nearshore, offshore solutions in conjunction with remote, hybrid, or brick-and-mortar workforce models, we are equipped to tailor our operational delivery to meet the unique demands of each client. This dedication also extends to supporting the well-being and satisfaction of our employees. The majority of workers desire some form of workplace flexibility, according to FlexJobs. As the modern workforce prioritizes work-life balance, our capability to provide flexible remote work makes us a magnet for top-tier talent. In addition to attracting high quality talent by transcending geographical boundaries, we also create new employment opportunities in underserved communities. We are pleased to be recognized again in 2024 and extend appreciation to our exceptional team for their continued commitment to excellence. We eagerly look forward to embracing the future of work through adaptability, innovation, and our continued commitment to the success of our clients.

Created at Wed Jun 17 2026
3 min read
Sometimes, a Medicaid beneficiary opens a renewal notice at precisely the wrong moment. A phone call interrupts it, a required document is not immediately accessible, or the instructions demand more attention than time allows. Whether it’s a last-minute bid or the member forgets and days pass, the deadline hits and coverage disappears. From an operational standpoint, it’s easy to assume that policy complexity is driving this churn. But the real issue is the system’s ability to keep eligible memb

Created at Tue Jun 09 2026
4 min read
Every customer conversation carries more than a case number. Beneath the stated issue sits a layer of urgency, hesitation, and trust that shapes whether a customer stays loyal or simply moves on. And when interactions run into the hundreds or thousands each day, those emotional signals rarely surface through traditional quality monitoring. A support team reviewing only 5% of calls and waiting on post-survey responses is, in effect, managing a relationship it can barely see. That blind spot carri

Created at Wed Jun 03 2026
4 min read
Have you ever found yourself hovering over a "cancel subscription" button only to be met with a personalized offer that suddenly makes staying feel like the smarter choice? Or how about a pity-seeking pop-up that only reinforces your desire to get out? In an era where consumers’ choices are limitless and a subscription can be ended with a single tap, the margin for error is razor thin.
The brands that understand this moment and what drives it are the ones building durable subscriber relationshi