Iulian Bacain
CX & T&S Growth VP
Iulian Bacain is a growth-focused leader in CX and T&S, currently CX & T&S Growth VP at Transcom. Prior to this, he held significant leadership roles, including VP of Sales and Marketing, where he drove new business and achieved industry recognition. Earlier roles as Sales and Marketing Director and Contact Center Division Manager demonstrated his strengths in strategy, sales improvement, and operational leadership. He also held a team lead role. His career showcases a strong track record of driving growth and operational success in the customer experience sector.
Core services
Created at Thu May 15 2025
7 min read
Over two days in London, hundreds of trust & safety professionals, policymakers, engineers, and product leaders gathered to tackle some of the most pressing challenges facing digital platforms today. The 2025 Trust & Safety Summit was more than just an industry check-in—it was a call to reimagine how we protect users, build communities, and adapt to an increasingly complex digital world.