
pride month,
Published on Thu May 15 2025
Updated on Fri Aug 08 2025
5 minute read
Pride Month may be slowly coming to an end, but at Transcom, we believe in celebrating and amplifying LGBTQ voices all year round.
Take a look at some of the stories from our teams in the Philippines, and learn about how they're embracing empowerment, breaking barriers, and creating an inclusive future in their local communities.
At Transcom Worldwide, we passionately celebrate diversity and foster inclusivity. Transcom Philippines proudly leads the way in global Pride celebrations. Through inspiring stories, we embrace self-discovery, teamwork, authenticity, and love. Join us to highlight incredible individuals breaking free and making a difference. Experience the power of diversity with our family and create a positive impact. See more on Instagram.
TL Macoe Faustino of Transcom Pasig inspires with her incredible journey of self-discovery and empowerment. She breaks free from gender-based underestimation, showing us that our potential knows no bounds. Her passion and dedication remind us to embrace growth and embrace our true potential. Check out more here!
At Transcom Iloilo, Sr. Operations Director Joey Javellana and her dedicated team break gender barriers, making a difference through volunteer work. They believe in the power of unity to create impactful change in their community. With unwavering commitment, they prove that possibilities are limitless. Learn more.
Lance Sotto, a fearless CSR at Transcom Pasig, embraces his true self through self-expression. His inspiring journey urges us to join a more inclusive society where authenticity is celebrated. Together, by embracing our unique identities, we can make a difference. His story encourages us to break societal barriers and foster acceptance and celebration. See Lance's story.
Trainer Teddy Ayalin of Transcom Bacolod takes immense pride in her partner and passionately embraces diverse relationships. Join her in creating an inclusive future of love, acceptance, and positivity. Teddy's story teaches us to celebrate everyone for who they are, regardless of background or orientation. Together, let's shape a world that cherishes diversity. Take a look. We proudly celebrate Pride, amplifying inspiring voices driving change. Macoe, Joey, Lance, and Teddy's stories reveal the power of self-discovery, teamwork, authenticity, and love. They inspire us to break free from underestimation and embrace diversity for an inclusive world where everyone is celebrated. Let's shape a brighter, more accepting future together. Join us in celebrating Pride!

Created at Wed Apr 29 2026
4 min read
We make unconscious choices several times every single day. Most people rarely stop to think about them because they are unconscious - it requires focused effort to stop and think precisely about what you are doing. Driving is a good example. When you first learn to drive a car, you need to think about each action, but it eventually becomes natural and fluid.
Earlier this week, I was thinking about this in the context of customer service teams. It’s one of those subjects that works well at the

Created at Thu Apr 23 2026
4 min read
One of the recurring themes in AI research is how close we might be to an Artificial General Intelligence (AGI). This is often described as a superintelligence - a system that would surpass the human brain and therefore create a dangerous situation where our machines can outthink and outsmart their creators.
It is an honest debate with well-known supporters. [The CEOs of OpenAI, Google DeepMind, and Anthropic](https://ai-2027.com/

Created at Tue Apr 14 2026
2 min read
What motivates our people to strive for the best? It’s not a mere matter of discipline, it’s the devotion that emerges when passion meets purpose. At Awesome CX, our employees do more than come to work. They show up as part of a community. One that believes customer experience is rooted in human connection, shared values, and the relationships built along the way.
Much of our work is centered on helping brands support their customers. This year, however, we took a moment to turn that focus