Debora Mendola
Regional Leader and Managing Director
Debora Mendola is the Regional Leader and Managing Director for Italy, Poland, Hungary, Serbia, Albania and Kosovo. Debora Mendola joined Transcom in 2015 where she held roles of increasing importance, contributing to the development of the company by industry and by competence centers. She’s a seasoned manager with extensive experience in the BPO sector within international organizations.
Created at Thu May 14 2026
3 min read
A few days ago, industry leaders gathered in Milan at the Excelsior Hotel Gallia for the Task Force Italia AI, Cybersecurity & Digital Transformation National Day. As the CEO of Transcom Italia, I had the privilege of chairing the roundtable: "Customer experience and AI: new tools for organizational culture and business growth". The dialogue, spanning across diverse s
Created at Tue Mar 17 2026
2 min read
Want next-gen corporate infrastructure that truly works?' Then think of Artificial Intelligence (AI) not as a pretty, design piece of furniture, but as the heartbeat of a modern building - a seismic-resistant, smart system that ensures the entire structure functions intelligently.
Introducing AI into a business without preparing the groundwork is like installing a state-of-the-art elevator in a crumbling building without strengthening the foundations. While the elevator might move quickly, the
Created at Wed Jan 14 2026
2 min read
In today’s global market, where digital innovation and technology drive the pace of change, there remains one fundamental pillar behind every success: human value. At Transcom, we have always believed that excellence in Customer Experience (CX) is born from an equitable work environment where merit knows no gender and every talent has the space to thrive.
It is with deep pride that I share a significant milestone for our organization: Transcom Italy has officially obtained the [**UNI/PdR 12