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Showing results: 10 of 193
Outsourced customer care - your success in good hands.

23 May 2024

Outsourced customer care - your success in good hands.

Blog
Reducing agent attrition, increased cost savings, NPS & FCR for a leading global online travel mobility company.

16 May 2024

Reducing agent attrition, increased cost savings, NPS & FCR for a leading global online travel mobility company.

Case studies
Reducing process errors, using gamification to reduce AHT & generating additional revenue for a travel company.

16 May 2024

Reducing process errors, using gamification to reduce AHT & generating additional revenue for a travel company.

Case studies
Unconscious bias in the workplace - Fighting prejudice series

16 May 2024

Unconscious bias in the workplace - Fighting prejudice series

Blog
Customers want personalization without the uncanny valley. - guest blog by Jonas Berggren

09 May 2024

Customers want personalization without the uncanny valley. - guest blog by Jonas Berggren

Blog

03 May 2024

Where do I start with AI? - travel and hospitality use cases

Whitepapers
Robotic Desktop Automation in call centers.

02 May 2024

Robotic Desktop Automation in call centers.

Blog
Empowering partnerships: the future of customer experience. - guest blog by Jonas Berggren

25 April 2024

Empowering partnerships: the future of customer experience. - guest blog by Jonas Berggren

Blog
How to recognize a disability friendly workplace. - Fighting prejudice series

19 April 2024

How to recognize a disability friendly workplace. - Fighting prejudice series

Blog
Transcom Chats about setting up a site - with Ahmed Gamaleldin

12 April 2024

Transcom Chats about setting up a site. - with Ahmed Gamaleldin

Blog

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