Smartshoring überall, jederzeit in jeder Sprache.

Date: Thu Jun 06 2024 - Thu Jun 06 2024

Time: 02:00 PM - 06:00 PM (GMT+2)

Location: Tal 7, 80331 München DE, Germany

Date: Thu Jun 06 2024 - Thu Jun 06 2024

Time: 02:00 PM - 06:00 PM (GMT+2)

Location: Tal 7, 80331 München DE, Germany

Experten - Stammtisch

Erleben Sie, wie Künstliche Intelligenz die Servicewelt revolutioniert. Treffen Sie Experten und diskutieren Sie mit ihnen über die neuesten Entwicklungen und Anwendungsmöglichkeiten von KI im Kundenservice.

Sichern Sie Ihren Platz. Seien Sie ein Teil der Zukunft von CX.

Wir sehen uns dort!

Date: Thu Jun 06 2024 - Thu Jun 06 2024

Time: 02:00 PM - 06:00 PM (GMT+2)

Location: Tal 7, 80331 München DE, Germany

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Transcom helped Nextory grow across markets while saving costs with Automated Translation

Transcom helped Nextory grow across markets while saving costs with Automated Translation

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 How Transcom enabled digital CX to reduce TCO and improve performance in retail

How Transcom enabled digital CX to reduce TCO and improve performance in retail

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Robotic Desktop Automation in call centers

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