Date: Thu Jun 06 2024 - Thu Jun 06 2024
Time: 02:00 PM - 06:00 PM (GMT+2)
Location: Tal 7, 80331 München DE, Germany
Date: Thu Jun 06 2024 - Thu Jun 06 2024
Time: 02:00 PM - 06:00 PM (GMT+2)
Location: Tal 7, 80331 München DE, Germany
Erleben Sie, wie Künstliche Intelligenz die Servicewelt revolutioniert. Treffen Sie Experten und diskutieren Sie mit ihnen über die neuesten Entwicklungen und Anwendungsmöglichkeiten von KI im Kundenservice.
Date: Thu Jun 06 2024 - Thu Jun 06 2024
Time: 02:00 PM - 06:00 PM (GMT+2)
Location: Tal 7, 80331 München DE, Germany
Our client is one of Europe’s largest streaming services for audiobooks, e-books, and magazines. Their ambition to grow across European countries caused a challenge in scaling customer service operations and the ability to be wherever their customers are, in their native languages.
—Our client is a big European retail brand that needed to revamp customer service operations and enable digital CX for their customers to be able to keep up with the competition. The client realized they needed to start a digital transformation journey that required a detailed investigation of all processes and systems.
—Ever feel like your call center agents are drowning in repetitive tasks, leaving them with less time for high-value customer interactions? Are both your average handling time and first resolution time sky-high? This is where Robotic Desktop Automation (RDA) steps in. As a leading provider of customer experience (CX) solutions, we understand the pressure to streamline operations and boost agent productivity.
—