27 September 2024
Transforming E-commerce: embracing AI for the future of customer experience. - guest blog by Jonas Berggren
09 September 2024
A guide to understanding customer service data analytics.
30 August 2024
Machine learning and retail - a perfect match.
30 August 2024
Analyzing success in debt collection for a major European TELCO.
30 August 2024
Helping a major European TELCO to increase productivity through automation and AI.
30 August 2024
Helping TUI unlock revenue and lower costs with real-time voice translation.
30 August 2024
Handling Mother’s Day peak with an AI-powered chatbot for a flower retailer.
30 August 2024
Smart routing & increased self-service and productivity with AI IVR for an optics company.
30 August 2024
Helping a tech giant double their bot resolution rate with a GenAI chatbot.
22 August 2024
Improving customer experience using data analytics.