Malasakit means genuine care.

One-third of our global family is in the Philippines. It's because the most disruptive brands recognize the value of the talent this country offers. Hospitality. Commitment. Closeness. Language brilliance, including English, Korean, and Tagalog. Genuine care for and interest in others. In Filipino, it’s called Malasakit. We just call it our company culture.

The true meaning of relentlessly committed.

I. You. We. Us. Together, we are Transcom Tayo! Our battlecry since 2018 echoes stronger than ever. Together, we have conquered the past years’ challenges and continued to strengthen both our employer brand and service to our clients.

Watch Transcom Tayo Stories

Pasig - Frontera Verde.

Pasig is buzzing. Commerce, business, culture, people. Our first major site in the Philippines in 2007, the five-story building is a distinct landmark. No project is too big for our Pasig office – we’ve got space for over 2,000 agents and our strong brand makes us an attractive employer.

Pasig - Ayala 30th.

Our site overlooking the Ortigas Business District skyline is in Ayala 30th, and has everything you could ask for. 1,000 agents have around the clock access to their own café, gym, childcare, sleeping quarters, pharmacy, and, needless to say, an environment that nurtures creativity and collaboration, all in the spirit of Transcom Tayo.


Welcome to Bacolod, the city of smiles. Situated on the northwest coast of Negros Island, this Hitech BPO mecca is home to 2,500 agents. All the benefits you’d expect from Transcom in a secure, productive, and fun workplace. Known as a pioneering employer and a great place to work in the city, we can scale to your needs in no time.


Don’t mistake Iloilo’s historical appearance for anything less than a vibrant business centre. The heart of the Philippines offers everything from history, culture, high-end shopping, to huge conventions. And, of course, our highly skilled 1,000 employees. Our offices are in the midst of the Iloilo Business park, a modern business district in historic locations.


What started as a pandemic business continuity response is now a core part of our business offering. Over 4,000 Transcom Philippines are currently working from home, and we have every intention of growing this footprint in line with your demands. Giving you resilience, while giving our employees the true benefits of a work-at-home setup.

The faces behind the brilliance.

Travis Coates

Chief Operating Officer (COO) and CEO AAPAC

Let's start something brilliant.