The launch of Transcom Pune: our new Customer Service Hub in India.

People have honored Pune with the title "Oxford of the East" because of its academic community and prestigious educational institutions, and the roads lead countless bright students each year to this educational hub. But, here’s the thing about Pune; it isn’t just full of bright minds because of its universities, it is a magnet for talent because it offers a great quality of life, budget-friendly housing, and all the perks of a metro city without the extreme hustle and bustle.

Besides, it’s not just the talent that makes Pune notable, though - the city is super well-connected. You’ve got easy access to top-tier office spaces and smooth transportation options, and the fact that you’re just one hop away from Mumbai, the financial capital of India, means there’s a lot of room to grow. The city provides numerous industries spanning from tech to education to automotive services and more so people can find plenty of employment opportunities. And with companies like ours setting up centers here, it’s becoming a major player in India’s tech and business scene. It’s a great spot that successfully attracts not just top talents locally but also professionals from around the country and the world who want to be a part of a growing, dynamic space.

The city's diversity stands out as a key reason for being an amazing environment to conduct business alongside working here. People from all walks of life call this city home, and that cultural mix creates an energetic, collaborative environment to serve professionals who wish to expand their careers alongside a fulfilling life experience here. It’s the kind of place where ideas flow freely, and innovation is a natural byproduct of people coming together from all over.

Need to talk to clients or partners from different geographical regions? No problem. On top of Hindi, English, Marathi, Punjabi, and Gujarati, the list goes on, as you will have no problem finding someone who can speak your language (literally). Working with international teams or developing new regional markets becomes easier due to effortless communication between professionals from diverse backgrounds.

Not to mention, the city knows how to host remarkable celebrations during the festive season. Pune city remains energetic all year long with week-long festivities of Ganesh Chaturthi, Janmashtami, and Navratri celebrations, among other high-spirited festivals. The location provides visitors with direct access to experience the blend of modern energy alongside local Indian traditions. Plus, the food scene? The food stalls here have some of India's best street options out there, food that includes a diverse selection of Misal Pav, Vada Pav, Pav Bhaji, Bhel Puri, and many more traditional specialties; there’s always a new flavor to try and a new spot to explore.

One of the most important elements of this site’s success has been our dedicated focus on finding and fostering the very best of the best. With Pune’s growing pool of highly skilled professionals and our top-tier training programs, we’re setting up a center, where some of the brightest minds in the business are coming together to drive customer service excellence. This is exactly why offshoring your business is a smart move because we’re not just investing in infrastructure, we’re investing in people. And in an industry that’s all about delivering the best customer experience, having the right people in place is everything.