Protecting our
communities.
A strong community is the bedrock of online social platforms. You can only build that with a trusted framework that guarantees user safety, guideline-adherent content, and a high quality of content moderation executed thoroughly and effectively.
Ready to know more? Meet our team at the Trust and Safety Summit in London on March 13th and 14th, and take your content moderation to the next level.
A strong community is the bedrock of online social platforms. You can only build that with a trusted framework that guarantees user safety, guideline-adherent content, and a high quality of content moderation executed thoroughly and effectively.
Ready to know more? Meet our team at the Trust and Safety Summit in London on March 13th and 14th, and take your content moderation to the next level.
Ensure safety and excellence, from the inside out.
Creating community has never been more important. With the significant shift towards online spaces, platforms and providers need to be aware of the greatest challenges - and opportunities - facing effective operations in this industry.
Scalability and speed.
With growing social platforms and an all-time high of user-generated content, businesses need to be ready to deploy solutions at speed and manage large volumes efficiently and correctly.
Cultural
understanding.
Diverse cultural sensitivities can create complexity in setting universal guidelines. Navigating these nuances is the key to ensuring a consistent experience across different markets.
Regulatory framework
compliance.
Ensuring compliance with local laws, data regulations, and privacy frameworks is the foundation to providing a safe and engaging environment for users. Building their trust is crucial to guaranteeing loyalty.
Cost efficiencies.
Implementing AI and automation, outsourcing to cost-effective locations, promoting community moderation, and optimizing workforce management are key strategies to reduce the workload of human moderators and lower cost.
Moderator wellbeing.
Exposure to potentially harmful or negative user-generated content is a big stressor for moderators, and can lead to burnout, lower performance, and decreases in quality of assessments.
Meet us in London on
March 13th and 14th!
Creating trust through safety.
Creating a safe online environment
- Content review and compliance
- UGC moderation: objectionable content
- Copyright and IT compliance
- AI-generated content identification
Boosting ad revenue
- Ad moderation
- IP compliance
- Ad monitoring
- Ad localisation
- Ad relevance
Training state of the art, custom LLMs
- Data collection and curation
- Algorithm bias detection
- Data labeling
- Data annotation
- Tagging
Wellbeing, end-to-end.
- Proactive and reactive support measures.
- Daily Pulse check tools reviewed at all levels of the business.
- Testing for mental health and resiliency during the recruitment process.
- Wellness team members dedicated to supporting agents.
- Relaxation and wellbeing facilities for employees to make use of.
