A strong community is the bedrock of online social platforms. You can only build that with a trusted framework that guarantees user safety, guideline-adherent content, and a high quality of content moderation executed thoroughly and effectively.
Ready to know more? Meet our team at the Trust and Safety Summit in London on March 13th and 14th, and take your content moderation to the next level.
A strong community is the bedrock of online social platforms. You can only build that with a trusted framework that guarantees user safety, guideline-adherent content, and a high quality of content moderation executed thoroughly and effectively.
Ready to know more? Meet our team at the Trust and Safety Summit in London on March 13th and 14th, and take your content moderation to the next level.
Scalability and speed.
With growing social platforms and an all-time high of user-generated content, businesses need to be ready to deploy solutions at speed and manage large volumes efficiently and correctly.
Cultural
understanding.
Diverse cultural sensitivities can create complexity in setting universal guidelines. Navigating these nuances is the key to ensuring a consistent experience across different markets.
Regulatory framework
compliance.
Ensuring compliance with local laws, data regulations, and privacy frameworks is the foundation to providing a safe and engaging environment for users. Building their trust is crucial to guaranteeing loyalty.
Cost efficiencies.
Implementing AI and automation, outsourcing to cost-effective locations, promoting community moderation, and optimizing workforce management are key strategies to reduce the workload of human moderators and lower cost.
Moderator wellbeing.
Exposure to potentially harmful or negative user-generated content is a big stressor for moderators, and can lead to burnout, lower performance, and decreases in quality of assessments.